Refund policy
Return & Refund Policy
At Vexa Tees, every product is made to order specifically for you. Because of this, we do not accept returns or offer refunds for buyer’s remorse, incorrect size selection, or change of mind.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order at support@vexatees.com.
Please include:
- Your order number
- A brief description of the issue
- Clear photos of the product showing the problem
If your claim is approved, we will provide a replacement at no additional cost. Refunds are only issued if a replacement cannot be provided.
Returns
We do not accept returns unless the item is defective, damaged, or you received the wrong product.
Items returned without prior authorization will not be accepted.
Wrong Size or Change of Mind
Since every item is printed on demand, we cannot accept returns or provide refunds if:
- You ordered the wrong size.
- You changed your mind after placing the order.
- You no longer want the item.
Please refer to the size guide carefully before placing your order.
Order Cancellations
Orders may only be cancelled before production begins. Once production has started, cancellations are no longer possible.
Contact Us
If you have any questions about your order, please contact us at: